FAQ’S

Welcome to Vsmtlart Store,

where I wear all the hats! From managing the store to assisting customers, packing orders, and handing shipments, it's just me :) 

your patience is genuinely valued



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Delivery:

Delivery may take 1-2 weeks for CANADA, US & 2-3 weeks international.

 

Can I make changes in my order?

Yes, as long as we have the product available & as long as the order has not been shipped. Just send an message.

 

It's not the right product ?

If you receive the wrong item, please contact us at vs.mtl.art@gmail.com 

Please include the following in your email:


  • Order number

 

  • Name 

 

  • Picture of the wrong product 

 

You will receive an email back within 24hrs confirming. 

 

Once the product are returned, a exchange will be actioned. 


 

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